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Politics & Society

Proposal: A Politicians’ Reputation Management System

August 19, 2007 by Spencer

News of computer scientist Luca de Alfaro’s Wikipedia trust-coloring system revived – and improved – an idea I’ve been playing with: automated reputation-management for politicians. The idea is to make the concept of honor meaningful again, by creating new social rewards and penalties for behavior that affects the rest of us. (It could, of course, also be applied to journalists, corporate leaders or other public figures.)

Chosen as a Top 10 blog post of the month by Carnival of Trust

De Alfaro’s system, now operating in demo form on a sample of a few hundred Wikipedia pages, ranks the trustworthiness of Wikipedia authors by measuring how long their contributions last without being edited. Text contributed by the author is color-coded for trustworthiness:

Text on white background is trusted text; text on orange background is untrusted text. Intermediate gradations of orange indicate intermediate trust values.

I think it would be useful to be able to do the same thing with politicians’ names every time they appear on the web. Here’s how I think it might be spec’d:

  • Our software would crawl the pages of factcheck.org, looking for the names of politicians.
  • The software would check to see if each name appeared in the context of a correction of an untruth/exaggeration/”misstatement”.
  • The reputation of each politician would be scored according to how many appearances his/her name made in such negative contexts.
  • Any time the politician’s name appeared on a web page, it would be displayed in a box of the appropriate color. In this case white might not be the best choice for “trustworthy”, since the politician might not be trustworthy, just unranked. So we might go spectrum-wise from green for “honest” to red for “frequent liar”. (On a relative scale – I’m not enough of a Puritan to believe there are people who are 100% honest or 100% dishonest.)
  • This color-coded display could be accomplished either on the client side or the server side: on the client side as a browser plug-in, or on the server side as an extension of the publisher’s content management system.

I think there would be a strong value proposition for both consumers and publishers. Imagine the impact of seeing your news presented this way:

In response to a question on why the US is in Iraq, Senator X said, “….”

vs.

In response to a question on why the US is in Iraq, Senator X said, “….”

And imagine the possible impact on politicians’ respect for the truth. Currently, if factcheck.org or some other organization calls you out on a fabrication, the impact is more or less safely sequestered within their limited reach. This way, the impact could spread everywhere, the way good or bad word on one’s reputation spreads through small real-world communities.

Why use factcheck.org as opposed to open ratings? If the reputation ranking were open, I think we could count on enormous amounts of abuse by partisans, including attempts to undermine all trust in the system. The people behind factcheck.org are journalism experts, and the site is avowedly non-partisan. But it might work to make the ranking system “porous” as opposed to fully open, like the new publish2 journalism community, or in fact like granddaddy slashdot. People who had themselves earned a reputation for honesty could be allowed to rank the honesty of others.

There would probably be claims, especially by those with names of an embarrassing color, that factcheck.org (or any other arbiter) is not in fact non-partisan. And so consumers might choose alternative arbiters, if it came to that. But here, too, some reputations would weigh more than others, as they always have.

Filed Under: Politics & Society, The Web

Follow the Risk: Amateur Journalism & Democracy

August 19, 2007 by Spencer

Adapted from a reply on John Jarvis’ Buzz Machine blog:

The Internet and cheap digital tools allow crowd-sourcing of news by amateurs, not just because the technology makes production and distribution fast, easy and cheap, but also because it diffuses risk through the crowd. So it makes any individual’s share of the risk small enough to be acceptable, and makes the small compensation (recognition, fun, etc) acceptable as well. In the same way, the net itself has been made available for next to nothing by diffusing the cost (risk) through countless servers and routers.

But in discussions of the amateur future of media there’s an issue of risk management that usually goes unexamined. Traditionally, risk has been contained by corporations (for profit or not), and individual reporters have been able to risk time, effort and potential liability because a corporation was both compensating them for and insuring them against risk.

The question for the future is how we make sure we still cover important stories if they require a lot of risk to be taken on by one or two individuals. The diffused risk model is fine – and may even be better in some ways – for reporting stories that can be reported from the outside, by amateur observers. For example: speeches, earthquakes, riots, terrorist attacks, etc.

But some of the most important stories will still require individuals to take on very large amounts of risk, including months or years of time and potentially huge liability. For example: financial crimes, political corruption or wars.

We might dismiss old ways of doing things, but we can’t just dismiss risk (I’ve noticed – and certainly been guilty of it myself – that when risk has been lost track of, hand-waving starts). In the new media world, some risks (such as printing costs) do disappear into the cloud. But only some.

Not all risks are financial. One possible outcome of the “amateurization” of news is that politically important stories stop being covered (and I’d say such a trend is already well under way, as the unit value of hard news coverage drops relative to to coverage of the nexus of sex, death, entertainment, shopping and celebrities. Not because only old-style experts can possibly report hard news, but because the risk isn’t being managed (including, I’d have to say, the risk involved in becoming an old-style expert).

This transition might lead to a financially optimal result. It might also amount to democratization in some ways, in that publishing is opened to all. But socially, the picture may not be all bright. It amounts to whether or not it matters if there remains a distinction between citizens and consumers.

I’m not saying “old ways good, new ways bad”. But neither am I saying “new ways good, old ways bad”. As is usually the case, I think the new reality is likely to be complicated. We’re going to have to find new ways to manage risks – like maintaining a healthy democracy – that will still be worth taking even after the old ways of handling those risks are gone. The “buggy whip maker” argument says that you shouldn’t try to force your fellows to pay you for economically unproductive activity, such as, by some lights, journalism. Again, not all risks are financial.

Filed Under: Digital Media, Journalism, Politics & Society, The Web

Digital Journalism Case Study: Live Blogging a Political Convention

May 11, 2007 by Spencer

Barack ObamaThe California Democratic Party held its annual convention in San Diego April 27-29, and I was there blogging, along with hundreds of other traditional and web-based reporters. Here are some observations.

< - First, a thought about this picture: No matter how much technology finds its way into campaigns and campaign coverage, politics is ultimately about touch. This shot is from a rally of Barack Obama supporters just before Obama went into the main hall to address the 2,000-plus attendees. Notice the hand wrapped around Obama's wrist, and the other one hovering over his head. Also: the fists in the foreground, expressing solidarity, and the echo of the fist in the background, holding up a cell phone camera. And meanwhile a big bodyguard tries to make sure all these attempts to connect with the candidate don't get out of hand. More on my O’Reilly Digital Media blog…

Filed Under: Communication, Politics & Society, Technology

Digital Politics: An Interview With CivicSpace Founder Zack Rosen

May 4, 2006 by Spencer

Also on my O’Reilly blog:

We may have the seductiveness of the amazon.com shopping cart to thank for CivicSpace, an enhanced content management system (CMS) that has spawned many of the leading political web sites, starting with that of the Howard Dean for President campaign.

As an impoverished University of Illinois computer science student, Zack Rosen browsed his way across titles such as Emergence, Smart Mobs and Linked – and then accidentally bought them all. When the expensive pile arrived, he figured he might as well read it, and he quickly found himself absorbed in ideas of connection via networks. At the same time, he began hearing more and more about longshot presidential candidate Howard Dean, and how his campaign was using the web to find supporters and raise money. Things clicked. Rosen entered his zip code for a Dean meetup, and soon he found himself working with a team of like-minded technologists, adapting the Drupal CMS to build Deanspace, which would eventually evolve into CivicSpace, a robust and growing platform for grassroots online political organizing (aka netroots), especially in its pairing with CiviCRM, a politically-oriented Customer relationship management system.

I came across CivicSpace while researching open source technologies for montereycountydemocrats.org. Our team elected to custom code the main public site, while also using or experimenting with pre-built solutions such as WordPress for our blog, and CivicSpace, Advokit and dotproject, among others, for our internal needs. CivicSpace has proven to be one of the most robust and usable of them all.

I interviewed Zack recently via email:

How did Deanspace come together?

It started a simple web page and mailing lists and was fleshed out in IRC chats and on our wiki. Pretty soon we were building software (on top of Drupal) and deploying one DeanSpace site after another. I dropped out of school after the summer of ’03 to work in the Dean campaign headquarters on the web team. My primary responsibility was to service the web technology needs of the state organizations, main constituent groups, and grassroots groups. We leveraged the DeanSpace software to a great extent and members of the DeanSpace community were very instrumental in supporting the many projects in which it was deployed.

What were the design goals?

We were focused on providing a toolkit that would help grassroots groups publish a website, sign up contacts, organize events, collaborate, and communicate seamlessly with the wider campaign effort through web-standard data sharing technology (RSS, FOAF, etc.).

Why was Drupal chosen as the platform?

#1) It was built on LAMP (PHP) by far the most supported web-app environment. This made it much easier to find engineering help (wider pool of talent) and much cheaper and easier to host the software.
#2) It has the cleanest code-base and provided the most powerful web-app framework of all the other CMS’s by far
#3) The development community focus was on community websites.

How well did it work?

It has worked better than we could ever have dreamed. Without Drupal, DeanSpace likely wouldn’t have worked nearly as well and CivicSpace almost certainly wouldn’t exist. CivicSpace is now poised to become the dominant web application platform for the non-profit, NGO, and advocacy web-technology sector due to the power and phenominal success of the Drupal project. And we’re just getting started.

What are some of the most important things you’ve learned since, and what improvements have they led to?

I’ve spent most of the past year steeped in the world business more than technology. While technology is fueling the CivicSpace project, the largest and most complex obstacles we have confronted are in the creation of the business infrastructure that will allow us to successfully support and sustain the development and use of the technology. This is the remaining hurdle we are required to overcome to scale our community and our platform out to the millions of organizations in the world who need access to the tools. With the establishment of the CivicSpace Foundation under Compumentor and with CivicSpace LLC building an on-demand CivicSpace service the remaining pieces are quickly being put in place.

CivicSpace LLC is a social enterprise focused providing a CivicSpace on-demand service. They are now beginning alpha testing with a select group of resellers. I am the Director of the CivicSpace Foundation which is fiscally sponsored by Compumentor. We are focused expanding our community and serving the needs of the organizations, development communities, and servicing firms we work with.

What’s happening with Civicspace & CiviCRM?

CiviCRM is now included as the primary CRM system in CivicSpace. It allows our users to utilize a fully featured best-of-breed open-source CRM system fully integrated into the CivicSpace platform.

Do you have any favorite Civicspace sites?

nextbillion.net < - nominated for a Webby
musicforamerica.org < - one of the first CS sites jerrybrown.org < - very cool new candidate site citizenspeak.org < - awesome free web-service built on CS
What would you consider the major competitor and/or partner technologies?

Competitors: Kintera, GetActive, Convio

Partners: Drupal, OpenNgo (creators of CiviCRM), and all of our vendor firms

What’s your assessment of the impact on politics of this kind of technology, and where do you see all this going in the future?

We will see 🙂 We are building the most powerful community organizing technology in the world and a channel to deliver it to any size organization, regardless of budget. If we are successful I think CivicSpace will play a definitive role in the intersection of society and technology in general as well as in political communities and events. Two years ago, when the Dean Campaign ended, we started CivicSpace to make sure that the “next time around” we would have the proper infrastructure available that would enable us to much more effectively build and support the new and radically more powerful kinds of communities we had proven are possible to form. We are almost there.

What have you learned about the intersection of politics and technology that you didn’t know when you started with the Dean campaign?

The extent and speed at which the social medium new that technology makes possible will govern the future of the political process and campaigns.


An in-depth podcast interview with Zack Rosen can be found at:

http://lullabot.com/podcast/drupal_podcast_no_11

Filed Under: Politics & Society, The Web

Digital Politics

March 11, 2006 by Spencer

From my O’Reilly blog:

I’ve been doing more and more work in politics since the ’04 election (communications consulting and web production). I got involved at first out of a sense of civic obligation–and because my wife told me to “stop ranting and go volunteer”. I expected to dread a lot of what I’d encounter, figuring politics is where the worst people you knew in high school went. You know, the manipulative weasels fascinated by power. But I’ve been surprised by how deeply interesting and satisfying the experience has been so far, and by how many people I’ve met who are still motivated by service.

The intersection of technology and politics is one of the most fascinating areas of all, so I think I’ll be writing about it some.

A couple of recent items I’ve come across highlight the subject’s currency. From Tim O’Reilly’s report of a Clay Shirky talk at ETech:

Social software is the experimental wing of political philsophy, a discipline that doesn’t realize it has an experimental wing. We are literally encoding the principles of freedom of speech and freedom of expression in our tools. We need to have conversations about the explicit goals of what it is that we’re supporting and what we are trying to do, because that conversation matters. Because we have short-term goals and the cliff-face of annoyance comes in quickly when we let users talk to each other. But we also need to get it right in the long term because society needs us to get it right. I think having the language to talk about this is the right place to start.

And from a New York Times op-ed titled Exporting Censorship, by Xeni Jardin of boingboing:

One of our most laudable national goals is the export of free speech and free information, yet American companies are selling censorship. While some advocates of technology rights have proposed consumer boycotts and Congressional action to pressure these firms into responsible conduct, a good first step would be adding filtering technologies to the United States Munitions List, an index of products for which exporters have to file papers with the State Department. While this won’t end such sales, it will bring them to light and give the public and lawmakers a better basis on which to consider stronger steps.

If American companies are already obligated to disclose the sale of bombs and guns to repressive regimes, why not censorware?

Why not indeed. Increasingly wars will be fought via electrons over networks, not bullets over land.

Filed Under: Communication, Politics & Society, Technology, The Web

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