Category Archives: Communication

Arguing Over Their New Slogan Is Why Democrats Lose

Democrats, being Democrats, are having a big argument right now about their new slogan, “A Better Deal.” Is it on point? Does it suck? What do the polls say? It doesn’t freaking matter. Quick, now. What was Barack Obama’s slogan … Continue reading

Posted in Communication, Leadership & Management, Politics & Society | Tagged , | Leave a comment

How Kellyanne Conway Won Her Debate With CNN’s Brian Stelter — Despite Being Wrong About Everything

[Also published at Huffington Post.] White House counselor Kellyanne Conway and “Reliable Sources” host Brian Stelter had a widely anticipated debate Sunday about the fairness of media coverage of the Trump administration. On every point that came up, Stelter exposed Conway … Continue reading

Posted in Communication, Journalism, Politics & Society | Tagged , , | Leave a comment

A Prison Of Lies: How Misinformation Became a Multi-Billion Dollar Industry and Broke Democracy

[Also published at Huffington Post.] Imagine if counterfeiting suddenly became legal. Say we asked people not to do it — but there would be no penalty if they did. What would happen? Simple: There would be an explosion of fake money. … Continue reading

Posted in Communication, Journalism, Politics & Society | Tagged | Leave a comment

Here’s the Scam That Makes Conservatives Believe the Mainstream Media Is Lying

[Also published at Huffington Post.]  Recently a Facebook friend shared this outrage-inducing headline: BREAKING: Massive Illegal Immigrant Welfare Fraud Discovered. My first reaction was, “Obviously fake news.” The source was something called WorldNewsPolitics.com, a website with no masthead, no physical … Continue reading

Posted in Communication, Journalism, Politics & Society | Tagged | Leave a comment

7 Tips for Telling Real News from Fake

[Also published at Huffington Post.] I’ve been hearing a lot lately from people who feel overwhelmed by all the drastically different news narratives fighting for their attention — especially, of course, the ones about Donald Trump. Real news? Fake news? How … Continue reading

Posted in Communication, Journalism, Politics & Society | Tagged , , , | 1 Comment

Skip the Gut Check, Democrats: The Problem Is Hiding in Plain Sight

(Also published at Huffington Post.) Following a shock loss to what looked like the worst presidential candidate in history, many Democrats are agonizing over what policies they need to change in order to win back voters. They needn’t bother: policy … Continue reading

Posted in Communication, Journalism, Politics & Society | Tagged , , , | Leave a comment

How to Win Every Argument You Ever Have: Be Willing to Lose

As we mark the first post-Trump Thanksgiving, the best advice about arguments might be to try not to have them, at least for today. But knowing they’re probably inevitable, now seems like a good time to share the ultimate secret … Continue reading

Posted in Communication, Politics & Society | Leave a comment

Branding Bannon: How to Protest a White Nationalist in the White House

(Also published at Huffington Post.) Democrats in Washington have registered strong objections to Donald Trump’s choice of Steve Bannon as his senior White House adviser. Will their protests make any difference? So far, it looks like no: as the minority in … Continue reading

Posted in Communication, Journalism, Politics & Society | Tagged , , , | Leave a comment

That’ll Do, Pig: If You Care About Excellence, Stop Over-Praising

Also published at Huffington Post. In a meeting of nonprofit leaders the other day, I heard an executive praise some recent work done by his staff as “amazing” and “incredible”. I hear this kind of thing so often that, normally, … Continue reading

Posted in Communication, Leadership & Management | Tagged | Leave a comment

Shopping Made Psychic: No-Content Marketing Marches on

Originally published at the Huffington Post:  A while back, I predicted the coming of no-content marketing: what comes next after the sheer volume of content drives its value below zero. That’s the point at which we start paying to avoid … Continue reading

Posted in Communication, Digital Media, Social Media, The Web | Leave a comment